Major upgrade in Lyro AI's recommendations for shopping assistance, featuring smarter suggestions, real product cards in chat, and improved integrations with Shopify and WooCommerce.

Custom ticket fields introduced to help capture structured information and ensure important ticket details are addressed before resolution.

Introducing product database sync for WooCommerce to enhance product recommendations without technical expertise.

Lyro can learn products in over 45 languages, allowing for accurate recommendations globally based on synced product data.

Ability for Lyro to adapt its responses based on user segmentation, ensuring targeted information delivery.

Lyro can analyze images shared by visitors to provide contextual responses and recommendations based on visual content.

New tools to monitor how Guidance impacts conversations and validate AI behavior.

Lyro now recognizes the current date, enabling accurate time-based information for customers.

Introduction of Lyro Actions that allow the AI to perform tasks such as order management and information retrieval during conversations.

Announcement of Lyro Guidance officially leaving Beta, indicating its availability and enhanced functionality.